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A: Toolnexus is an online store that specializes in selling power tools from reputable brands. Our mission is to revolutionize the world of power tool shopping by simplifying the shopping experience and providing our customers with the best tools and services on the market.
A: We sell a wide selection of power tools from leading brands in the industry. This includes everything from drills and saws to sanders and grinders. We stock the newest tools and ensure that the date of release is shown so buyers know they are buying newly released products and not old inventory.
A: We want you to be completely satisfied with your purchase from Toolnexus. If you're not happy with your order for any reason, you can return it within 30 days for a full refund or exchange. Please see our return policy for more information.
A: Our mission is to revolutionize the world of power tool shopping by providing our customers with the best tools and services on the market.
A: Our team is passionate about what we do and is committed to providing the highest quality products and services. We are constantly learning and striving to improve so that we can provide the best possible experience for our customers.
A: Our values include integrity, honesty, fairness, accountability, and the promise we make to our customers. We believe in creating a diverse and inclusive environment where everyone has the opportunity to learn, grow, and succeed.
A: We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal as a form of payment.
A: Our customer service team is always available to help answer any questions or concerns you may have. You can reach us through our contact form on the website or email us directly at [email protected].
A: If you received a damaged or defective product, please contact our customer service team, immediately. You can reach us through our contact form on the website or email us directly at [email protected]. We will work with you to either replace the item or issue a refund.
A: Placing an order on Toolnexus is easy! Simply browse our selection of power tools, select the ones you want to purchase, and add them to your cart. Once you're ready to checkout, enter your shipping and payment information and confirm your order. We'll take care of the rest!
A: If you have any questions or concerns about your order or our products and services, you can contact our customer service team by email at [email protected]. We're always happy to help!
A: We constantly update our inventory to ensure that we have the newest and latest power tools available on the market. We also make sure to display the date of release for each product so that our customers know they are purchasing the latest tools and not old inventory.
A: Our goal is to process and send every purchase within a day. Shipping times vary by region and the delivery option you select at the time of purchase; free shipping often takes 4â8 days, while paying for expedited shipping could result in an arrival time of 2â5 days.
A: Yes, all of our products come with a manufacturer's warranty, and we also offer a 30-day return policy for any defective items.
A: Yes, we often offer discounts and promotions to our customers. Be sure to sign up for our newsletter to stay up-to-date on any current promotions or discounts.
A: Yes, we offer free standard shipping on all orders.
A: Yes, you will receive a confirmation email with a tracking number once your order has been shipped. You can use the tracking number to track the delivery status of your order.
A: If your order has not yet been shipped, you can cancel your order by contacting our customer service team. If your order has already been shipped, you can return it for a refund within 30 days of purchase.